THE Ministry of Labour and Social Security has launched a new digital plan that will make it easier for people to access government services online.
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Speaking during the launch in Lusaka yesterday, Labour and Social Security Minister Brenda Tambatamba said the ministry had added 29 important labour services to the Government Service Bus (GSB), a digital platform where people can access government services from anywhere at any time.
“This initiative has successfully integrated our services into the Government Service Bus platform, enhancing accessibility and efficiency for all,” said Tambatamba.
“We are committed to ensuring that each service meets the needs of the community and contributes to the welfare of our citizens.”
Some of the services now available on the GSB include registering as an employer, joining a union, applying for training programmes and claiming social security benefits.
The Minister also explained that this digital strategy which will run from 2024 to 2026, is part of government’s plan to use technology to improve how services are delivered.
She said it will help reduce paperwork, speed up processes, cut costs and reduce corruption.
With the GSB, people will be able to make payments online for services like penalties and ground rates, updates on the status of their applications, get reminders about due payments and services even if they live in rural or remote areas.
The system will also protect users’ information and make it easier for the government to collect money more efficiently and transparently.
To help people understand how to use these online services, the Minister stated that the Ministry plans to start a nationwide awareness campaign.
And Smart Zambia National Coordinator Percy Chinyama praised the Ministry for embracing digitisation.
“This is the way to go. The more we use digital systems, the less room there is for corruption and delays,” said Chinyama.
Other officials who attended the event included Permanent Secretary Zechariah Luhanga and acting accountant general, Milika Musonda.
By Catherine Pule
Kalemba, April 24, 2025
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WHILE some graduates are still pacing corridors of government offices clutching brown envelopes in search of jobs, 26 year old Enock Mwewa is somewhere in Lusaka collecting trash and cash.
This environmental technologist who completed his tertiary education from Evelyn Hone College in 2021 didn’t wait for a desk in some ministry.
Instead, he opted to create his own office in the streets of Lusaka, one armed with gloves, grit and a green vision.
Enock together with his team collects paper waste and other waste materials and turns them into toilet paper, carpets and other items such as duvets.
Enock with his friend Edgar Muwowo happen to have co founded Environment Savers of Zambia, a social enterprise that is not just sweeping waste off the streets but also sweeping minds clean of the idea that success only comes in a suit and tie.
In an interview with Kalemba, Enock tells how it all started.
He said back in his first year at Evelyn Hone College, he noticed just how much waste paper the institution generated.
And so rather than watch it pile up or get burnt, he rallied his friends and began collecting it.
“We identified the need to help the school manage its waste more efficiently with my friend. We started educating students about waste management. We also used to have school clean ups in the morning and afternoon everyday,” he shared.
Their clean-up campaign caught the attention of a lecturer who connected them to a recycling company and that was the ignition spark.
Today, that same initiative has grown into a full-fledged recycling operation.
Environment Savers of Zambia collects waste paper from schools, offices and communities around Lusaka for free and gives it a new life by making toilet paper, carpets, duvets and other items.
From old exam papers to toilet tissue, from used cardboard to egg trays, from rejected application letters to toilet paper and literally from trash to cash.
“We started in 2019 but when COVID hit, we had to pause everything. We only resumed in 2023,” shared Enock.
He explained that they outsource machines to turn recovered paper into tissue, cardboard into egg trays and other items.
He shared that their operation is based at Kalingalinga Mall but their impact is all over Lusaka.
As if that’s not impressive enough, the young changemakers are also helping companies calculate their carbon footprints by showing businesses just how much they contribute to pollution and how to reduce it.
Despite completing his diploma programme in 2021, Enock has never applied to the civil service because he has already employed himself and others.
“We want to sustain ourselves while creating positive social impact,” said the passionate recycler who believes one day his company will be one of the biggest recycling firms in Southern Africa.
While others chase white-collar jobs, Enock and his colleague Edgar are chasing waste and turning it into something worth keeping, talk about using passion and the knowledge given in school.
By Catherine Pule
Kalemba, April 24, 2025
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